Craftsmanship Guarantee

Each UrSoles pair is accompanied by a Certificate of Authenticity and secured under our 2-Year Craftsmanship Guarantee.
‎This guarantee is not a formality, it is a reflection of our confidence in the rarity, integrity, and longevity of our work.
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‎What Our Guarantee Covers
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‎Leather Integrity — natural faults or hidden defects in premium hides.
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‎Workmanship — stitching, construction, or finishing faults.
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‎Size & Fit Assurance — should your reserved size not align upon first wear, our Atelier will adjust or remake to ensure a flawless fit.
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‎Complimentary Repair — in the rare event of a craftsmanship fault, our artisans will restore your pair with absolute precision and care.
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‎What Our Guarantee Does Not Cover
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‎Personal preference or a change of mind regarding design or artistry.
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‎The natural patina and character that develops with time and use.
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‎Damage caused by misuse, exposure to water, or lack of proper care.
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‎Our Approach
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‎Every guarantee claim is handled personally and with discretion by our Atelier Team, ensuring trust and confidence at every step.
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‎At UrSoles, art is never returned. ‎It is preserved, perfected, and cherished.